It is absolutely pre-defined that corporate invest a lot in their most valuable resources, their employees and are able to maintain an edge over their competitors who don’t.
This investment is most productive when it is striving to help individuals on the personal front to achieve set goals more effectively and efficiently in not only their current job roles but also broaden their skills base. An employee should always have the freedom to be in control of his or her own career and should be able to drive his or her potential as far as possible for their career growth.
The training needs to be relevant to the individual rather than training for training’s sake. And the driven result should be a more motivated and capable workforce that should be unearthed which is able to work smarter with greater confidence and is loyal to the organization.
Keeping the above facts in mind, at Ocean English Academy a course on corporate training has been inculcated and designed after consistent efforts by the industry experts. The course aims at equipping the learners with the soft skills that are required or is existent in the corporate sector. Our motive is to enhance the understanding ability of the learner to such extent that these training when on a real-time basis do not leave a learner astray. Our module on corporate training is based on a practical approach that is highly efficacious in terms of deliverance.
For learners or professionals who are looking for linguistic abilities to interact effectively in a business environment, learners are first tested on their language knowledge and levels of learning are then planned and executed at appropriately.
Course Objectives are Primarily of Two Types:
- To raise the learner’s language competency level.
- To develop effective communication skills for use in specific contexts as demanded in the industry.
Our training ensures a balance of activities and exercises to enable language structuring, build industry-specific vocabulary and master pronunciation as well as competency skills. Both in house and published materials are used in imparting training and trainers provide expert guidance that participants can redirect easily to their jobs.
The duration of the course depends entirely on the training objectives. Our course is in coordination with the industry’s requirements and normally consists of modules spanning over 240 hours of classroom sessions.
Overview of Module
Our course content is what differentiates us from our competitors. Masterfully crafted and with the state of the art content, the training structure used in Ocean English Academy is more practical based and result-oriented. After successful completion of a unit, assessments are conducted to gauge the learning curve of the student and to understand the areas of improvement.
We can say with pride that no other institute can match up with the pedagogy that we have sought from various experts in the field of language training.
Below is what we propose to train the learner during the training. The topics have been selected carefully and have been examined thoroughly in terms of the relevance that they would bear in the professional stance of the employee in the organization and their career. Our aim is to make sure that all the learners are well equipped with all the tools that are required for the conducive implementation of projects.
|1.1.1||Formation of a sentence|
|1.1.2||Building daily usage vocabulary|
|1.1.3||Enhancement of basic communication to the next level|
|1.1.4||Voice modulation and intonation|
|1.1.5||Getting rid of any mother tongue influence and pronunciation errors|
|1.1.6||Developing basic writing skills|
|1.1.7||Developing basic listening skills|
|1.1.8||Learning the art of public speaking|
|1.1.9||The initial phase of personality development – Understanding the basics|
|2.1||BUSINESS ENGLISH – INTRODUCTION|
|2.1.1||Organizing thoughts and ideas for basic communication in a business|
|2.1.2||How to make your content precise and powerful|
|2.1.3||Business terminology and vocabulary|
|2.1.4||Professional email drafting|
|2.1.6||Drawing the blueprint for meetings, interviews, and presentations|
|2.1.7||Learning the basics of negotiation|
|2.1.8||Basic telephonic etiquettes|
|2.1.9||Mock calls adhering to basic telephonic etiquettes|
|3.1||SOFT SILLS DEVELOPMENT|
|3.1.1||Learning various cultures|
|3.1.3||Honing up communication skills|
|3.1.4||Developing personal effectiveness|
|3.1.5||Presentation skills development|
|3.1.9||Developing interpersonal skills|
|3.1.10||Acquiring the ability to work in a team|
|4.1.1||Understanding the concept of customer service|
|4.1.2||Who is a customer?|
|4.1.3||What do customers’ want?|
|4.1.4||Drivers of customer loyalty|
|4.1.5||Strategies for building a strong rapport with customers|
|4.1.6||Keeping the right service mentality|
|4.1.7||Understanding the value of a customer’s feedback|
|4.1.9||How to deal with irate customers?|
|4.1.10||Avoiding customers’ hot buttons and forbidden language|
|4.1.11||Quick know-how of productive customer service techniques|